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Welcome to Banks Chevrolet Cadillac Buick GMC
Banks Chevrolet Cadillac Buick GMC is New England's highest-volume GM Dealer. Conveniently located in Concord, NH we are a quick drive from Manchester, New Hampshire. Through the years, we've built an impeccable reputation by operating an honest business and treating every customer with the highest degrees of professionalism and respect.
Easy in, less wait than expected and easy out. Great experience
Went on a Saturday to look at a new car we went there knowing exactly which car we wanted to try. The place was very busy took us about 15 minutes to get someone to help us we ended up working with bob who was wonderful helped us get everything set so we could take the car the same day. They even filled the gas tank for us before we left. All in all a good experience we will go back if we are in the market for a new car again.
Bought a used Chevrolet spark the salesman Kyle was very professional and informed was the fastest and easiest I've ever purchased a vehicle definitely going back in for my next vehicles
Excellent, quick and thorough
Great group of people
Jeff was a pleasure to deal with. The entire buying experience was pleasant from each person I interacted with at the dealership. Jeff gave me his cell phone number and immediately answered questions off hours when I reached out to him. This was my best buying experience at a dealership I've had 25+ years of buying vehicles.
Brought my vehicle in for service yesterday and check in process went very smoothly. Thanks Banks!Just picked up a new vehicle from Banks and their customer service is excellent. Whether it’s the sales or The service department, they are there to meet your needs.
My salesman kevin was awesome! Got everything done quick fast an easy an answered every question I had great guy to do business with! Him an the rest of the team down at banks!
Easy, Straight forward and not pushy at all. great experience.
Always a good experience....
We have bought 6 vehicles over the past several years and will return. Plus the service after the sale is above the rest!
Had a wonderful experience here! Jordan was very kind and professional. They will be my first stop for my next vehicle purchase.
The team at Banks was fantastic. I was out of state when I got the call from my insurance company that my then current vehicle had been totaled. Knowing I wanted another Impala, I searched online and found exactly what I was looking for at Banks. I did the whole transaction over the telephone and online. This was the first time I ever bought a car this way. Banks made the whole experience as smooth as silk. I wanted to pick up the car when I flew back to NH on a Sunday. Too bad for me Banks is closed on Sundays. No, no problem at all. Banks made arrangements and delivered the car to my home Monday morning. I highly recommend Banks Chevrolet for great vehicles and excellent customer service.
The salesman, Alex, was great. Very accommodating and easy to work with. The only downside was that their evaluations on trades are very low.
They were EXTREMELY busy but Jordan made sure to check in with updates as he got them.Heather was nice, very honest & got the job done!
Excellent customer service
Banks Service Department is exceptional... Love going there... Banks is an awesome dealership. Mike Tierney is the best sales man I have ever dealt with. I won’t go anywhere else
I went to Banks wanting to buy either a 2020 or 2021 Equinox, I notice a few well priced 2020 on the website that I was interested in. After arriving I found they were not available and the only 2020's were "demmo" I was offered the 2021 models at a higher price tag. I was looking at a price range as indicated on the website, so I decided on the 2020 demo. I was greeted by the customer service desk that asked me of my desires. I explained I had talked to Travis and made arrangements on purchasing one of the latest models. I was assigned to Seth McCusker who walked me through every step of the purchase. Even presented me the price difference of to 2020 vs 2021. Seth was very professional, yet personable which made the purchase comforting, This is my second Equinox I purchased from Banks. Even though I'm having Monday morning quarter backings, I'm enjoying my Equinox It getting use to the new model since it is more compact than the 2014 Equinox I was use to. Seth went the extra mile to let him know if there are any issues or questions I may have. My thanks to Seth and the Banks team for the assistance i received during my purchase..
Thanks for the perfect rating, Michael. We're pleased that everything went well for you!Best,Banks Chevrolet Cadillac Buick GMC Team
We appreciate you taking the time to leave us this excellent star rating, Jeff! We look forward to working with you again in the future.Best,Banks Chevrolet Cadillac Buick GMC Team
The transmission failed in our 2016 Equinox. I texted them about the issue and they responded right away. The next day a 2020 GMC showed up in our yard at the same time they picked up our disabled Equinox. We used the loaner for the week that our transmission was being repaired. We picked up our repaired and cleaned Equinox at no charge. Banks is a very professional, reliable and courteous dealership with outstanding dedicated employees. It is said that he Sales Dept sells the first car to an individual and the Service Department sells the rest. That is certainly true in this instance. We will purchase all our vehicles there going forward.
Kyle Richard , was very knowledgeable with the Truck we bought, no pressure, great experience, we'll be back