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Welcome to Banks Chevrolet Cadillac Buick GMC
Banks Chevrolet Cadillac Buick GMC is New England's highest-volume GM Dealer. Conveniently located in Concord, NH we are a quick drive from Manchester, New Hampshire. Through the years, we've built an impeccable reputation by operating an honest business and treating every customer with the highest degrees of professionalism and respect.
Kris was very professional and we are very satisfied with our new car
We had a great, stress free, very relaxed experience! We tried out several vehicles, Buzz and his crew worked hard to find the exact vehicle we were looking for and we love it! Banks is a classy very professional dealership and would highly recommend them. Thank you!
Great job! The sales experience buying my new GMC Terrain was very easy and I didn't have to spend hours like at other dealerships in the past. The vehicle was spotless when I picked it up.
Banks has been my dealership for the last 3 cars... they treat me with respect and I feel like I've gotten fair deals. Jeff LeValley is my sales person each time I'm there and is professional and easy to work with.
Sales person was great to work with.A good experience
Very friendly and quick
They were straight forward and made the process simple and a pleasure of buying a vehicle. Thank You
Nice dealership. Prompt attention by sales, listened to what we wanted and didn't try to load us up with extras.
Kevin Mathias was my salesperson he was easy to deal with and very knowledgeable. I would recommend him and in fact I passed his card on to another person that is looking for a new car. The dealership was very clean and during this pandemic it was obvious they take the safety of not only their employees but the customers very serious.
Always get top quality work from the service team!!
Recently we we traded in one vehicle and bought another. We have worked with Jeff Lavalley at Banks for a while now buying several vehicles from him. He is always friendly, honest, patient and works hard to get you what you want. This was particularly hard for him this time as I have worsening back problems and the wrong seat can leave me in pain for days so I have to have one that is just right for me. He was knowledgeable about the vehicles and was able to have me try several different vehicles with the criteria I wanted in my vehicle, all with different types of seats, until I found one that I would be pain free with. I highly recommend banks and Jeff in particular. I will definitely be back to buy my next vehicle from him.
I had a stubborn issue with my truck and the service manager took a lot of his own time to go out of his way to make sure to diagnose the issue. He also took care of some other minor issues with the tailgate and things as a customer appreciation. Very happy with the service I got. Thank you Banks!
Jeff was real nice and pleasant too me and my wife ‘‘This is my third truck and one car with Jeff nice guy ! Wouldn’t want anyone else but Jeff
From start to finish, it was an easy process. I really dislike going to a car dealership because it's always so uncomfortable. The sales rep usually tries to sell me a vehicle that they think might be suitable for me since I'm a female instead of showing me the vehicle that I want. I was even considering making my next vehicle purchase from Carvana or Carmax because of their non haggle promise but the experience that I went through in leasing my 2021 truck at Banks Chevrolet was by far better than I expected. From the beginning speaking with Greg at customer service who helped me find a truck that fits in my budget and then the rest of the process with Kevin Mathis made the leasing process super simple. I leased my truck on Friday and less than 24 hours later, I told all my friends and family to go to Banks for their next vehicle lease or purchase. The environment was very relaxed. Everyone was super friendly. Covid-19 restrictions were highly enforced. I felt safe and welcomed.
salesman very knowledgeable of the vehicle he is selling
Very easy and comfortable experience. Professional, up front, and no games. Actually made buying a car a pleasurable experience.
Positive. But ...We recently had to replace a battery for our 2018 Silverado 1500 with about 30,000 miles on it. We barely towed with it. Never plowed with it. Mostly city driving.A few weeks later, car went dead again and we had to replace battery cables. No recall, just something mentioned by a tech as a recurring issue with the trucks.With diagnostic fees, this has cost several hundred dollars.In short, if we have one more electrical problem with the battery, starter, cables or supporting systems within the next couple of years, we will sadly be forced to seek, of possible, a competitive make and model with a longer factory warranty.
Great as always!
Last year I had repairs done under GM warranty.One of these parts was acting up again and I had it diagnosed. It turned out it was caused by low oil which I failed to check as closely as I should have. I had a oil change done at day of service so I did not have time to see if the problem corrected itself. With the engine light on I expected very bad news. Instead of charging me a outrageous fee for diagnosis and offering me extremely expensive repairs, I got away with a very reasonable charge and honest advice on what to do. I have not had ample time to fully diagnose the symptoms my vehicle had, but the time I drove it up until now the car is running fine.I will pay more attention to oil consumption as this seems to be the problem. I appreciate Banks Chevrolet not taking me to the cleaners with unnecessary repairs. Very honest service and very much appreciated.
Great staff,, always makes the buying experience easier
We recently purchased a Chevrolet Silverado King Ranch 3500HD Dually Truck. The process was smooth and fair. No Pressure or pushing. Just options and answers. Thank you for a good experience.
Ive Been All Over New England And Theres (NO) One That Comes Close To Banks (NO) One Lannon, Woburn and Lowell, Boch Chevy, Commonwealth, Macmulkin, All Failed At Beating BANKS In The Price And Selection Of Vehicles I LOVE MY TRAIL BOSS , Do Your Research And Then Youll All See The (TRUTH)
I recently got a new lease on a Chevy Equinox and had my first service. The sales process was excellent and has always been great. They work with you to get you into the right vehicle. They do an excellent job with the quality of service on your car, you defiantly know your car is going to be done right. The only criticism I would have, from being a customer for the past 8 years is that at times you have to make an appointment way in advance and it my take weeks to get an appointment. If you go in to get a simple oil change you might be waiting for a couple hours so make sure you have the time. At times when waiting to talk to someone in the service department, the service staff does not seem to attentive. But overall they get the job done.
Like always everyone was very curtious, friendly helpful and give excellent customer service with a smile.Best thing I did when I purchased my GMC truck from Banks and I will continue to by my vehicles there
I had a great shopping experience with Banks. I felt zero pressure to make a purchase and left with a vehicle I truely wanted. They listened to what I needed and made it easy for me. Very happy with my purchase and I’ll definitely be buying all my future vehicles with Banks!