Our Reviews
I can always trust Banks with my service needs and car buying needs, they are always honest on there prices and friendly to deal with!
Banks Chevy is amazing to work with helped me all the way to find the truck i wanted Tim is the best salesman and very professional.
Banks chevy was awesome in everyway on buying my new truck, from the salesman keeping me posted on inventory to the finace manager helping me. This place is over all a great place to buy a car. Ask for Tim in sales great salesman
Jennifer at the service desk is the best. I had to bring my vehicle in for service 3/13, I was as the only customer in the room at the time and she was the only one that made eye contact and acknowledged me out of every desk that was occupied by a person. She went above and beyond to expedite the work my vehicle needed and she was able to provide me with alternative transportation while the work was as being done. Great communication skills , efficient and very professional!
Michael Tierney was professional and made the buying process simple. The manager just said Hello and left - very pleasant. Since I had stated how I would finance and did not want any extra products, and explained the horrible experiences with finance at other dealers that made me walk away from purchases, Mike talked to the finance person and I did not even have to talk to that person. I believe the finance person, Holley, was also nice because I didn’t have to sit with her - would not happen that way elsewhere. All in all, the buying experience was the nicest in my life, and being older I have had a lot of these experiences. I have been telling many friends in the several organizations I belong to that they should buy from Banks in Concord - I took Mike’s cards to hand out. I hope to send business your eay.
Tanner was friendly and knowledgeable about the Acadia. He was thorough in explaining all the features in the Acadia before we drove off the lot. Tanner answered all our questions and if he wasn’t sure, he went to the service department and got the answers. After signing all the papers, Tanner gave us a box of chocolates! So sweet!
Tanner worked with us on our purchase and trade in. He was very friendly and knowledgeable about the Acadia. He answered all our questions and what he wasn’t able to answer, went to the service department to get the answers. After our papers were signed, Tanner gave us a box of chocolates! How sweet!
Bought the truck of my dreams with the help of Tim K. Was a pleasure to work with and he’ll be my go to guy from here on out!
Buying a vehicle from Banks was the most pleasurable experience that I've ever had. No pressure sales tactics - just a smooth relaxing transaction that was well worth it. Working with Jasmine was a total pleasure. If you're looking to buy a vehicle with no pressure or slimy sales tactics - look no further than to Banks!
Got a state inspection and failed but at least I know what to fix and I know that they were legitimate issues!
Extremely helpful staff made the trade in and buying process extremely easy and as fast as possible. We had our young daughter with us and they were so accommodating as we waited for the truck to be ready
Was extremely knowledgeable and helpful. They were very respectful of our time. We had our young daughter with us, and they were very accommodating and had us on our way in our new truck as fast as they could.
My car was checked and ready in the time it was promised. Everything is working well.
Always a pleasant experience when servicing my car here. The people are pleasant, things are done in a timely manner and the waiting area is comfortable.
Really like the good prices on maintenance for my 2021 CPO Silverado 1500; normally I do my own oil changes but wanted to have my recorded to CarFax record of maintenance for my truck and the price specials drew me in; it's a busy place but early hours help with getting things completed on time and good price on oil changes makes it a great place to come too. The service assistant got me through quicker by skipping the wash and other nice perks to get me back to work quickly. - MN
Best dealership, Service department is amazing!
Mike Vaillancourt has always been my salesman. I have sent my entire Dilbarian family to him with the past new purchases from my son of a 2017 Corvette/ 2019 Escalade. My self, a used certified 2014 Encore/ 2020 Yukon Denali. Prior to these vehicles I owned Jeep Grand Cherokee products , I was almost about ready to go back to Jeep as I was more comfortable and knowledgeable of the vehicle features. After road testing multiple GM vehicles to see which vehicle suits my physical limitations I now have , we finally landed and acquired a new 2024 Buick Enclave Essence. Banks staff was knowledgeable, patient and considerate of my needs , along with GM helping to keep me brand loyal, and that they did !! Hats off to all parties for another WIN 🏆 and another as you call “.Completely Satisfied Customer “ Lori Watson-Dilbarian
Never had an issue with the services done on my vehicle. People are pleasant and helpful. Waiting area is comfortable and I have my car back in the time they said it would be done. The wash at the end is a great perk.
Really like the good prices on maintenance for my 2021 CPO Silverado 1500; normally I do my own oil changes but wanted to have my recorded to CarFax record of maintenance for my truck and the price specials drew me in; it's a busy place but early hours help with getting things completed on time and good price on oil changes makes it a great place to come too. The service assistant got me through quicker by skipping the wash and other nice perks to get me back to work quickly. - MN
The whole purchase process was fast, easy and without surprise price increases. This is the second vehicle I purchased from this dealership and plan to purchase another in a few months.
Excellent customer service. Kyle is so helpful and professional. He goes above and beyond to make sure you are informed and answers all of our questions
Mike and Mason were very helpful. They listened to my wants and help me find the perfect fit for me.
Tim K was a great salesman. Very helpful & not pushy. We enjoyed our shopping experience at Banks & love our new 2024 Chevy Silverado. Thank you Tim for your excellent service!
Great customer service
Service Review: Overall great experience with the service team. They were able to patch my tire, saving me hundreds of dollars. The service was both affordable and quick. I appreciated that they focused on fixing the issue rather than trying to upsell me on new tires.
Latest News From Banks
If you're looking for a new SUV that's fun, stylish, and practical, the 2024 Chevy Trax is the perfect choice for you. The new redesign has been wildly popular and for good reason, with bold new looks, more interior space, and an exciting drive, there’s nothing left to be desired. See this sporty Trax 2RS and more at https://www.banksautos.com/new-vehicles/trax/
We love the Silverado HD LT with the Z71 Sport Edition, and in this Slate Gray Metallic it really stands out. This combination is a great way to get an upgraded truck without needing to get a top-of-the-line trim. See this impressive Silverado HD with the 6.6L Duramax and more at https://www.banksautos.com/all-hd-trucks/
The GMC Yukon AT4's adventurous spirit is brought to life by its rugged capability and exclusive features that help you journey off-road. And with 3 roomy rows of seating, you can adventure in comfort with the whole family. See this Yukon XL AT4 and the rest of our large selection of full-size SUVs at http://www.banksautos.com/full-size-suvs/
Get Directions To Our Dealership
Welcome to Banks Chevrolet-cadillac, Inc.
Banks Autos is New England's highest-volume General Motors dealer. Conveniently located in Concord, New Hampshire, we are a quick drive from Manchester. Since 1957, we've built an impeccable reputation by operating an honest business and treating every customer with the highest degree of professionalism and respect.
A family-owned and -operated dealership with more than 60 years of service, Banks Autos is proud to be Concord’s destination for all GM needs. We offer a huge inventory of the latest vehicles from Chevrolet, Buick, and GMC as well as a wide selection of GM Certified Pre-Owned vehicles and quality used cars.
No matter your transportation needs, preferences, budget, or style preference, there’s a GM vehicle for you at Banks Autos. Our commitment to our customers leads to a hassle-free, no-pressure sales experience.
We’re also proud to offer a modern Service Center for all your maintenance needs. Our knowledgeable service technicians know what it takes to keep your vehicle running stronger for longer. We also offer an expansive selection of genuine parts at our Parts Center, and our Collision Center is here for you when your vehicle needs repairs after an accident.
If you operate a small business in or around Concord, Banks Autos is a Chevrolet Business Elite dealership. From the highest-quality fleet vehicles to expert care and service, we’ll work hard to help you keep your business thriving.
Visit Banks Autos in New Hampshire for all your automotive needs. We’re proud to serve New England and ready to help you in any way we can.
- Main:(603) 224-4055
- Sales:(603) 369-6171
- Service:(603) 369-6173
- Parts:(800) 447-2107
- Collision Center:603-410-2200
- New Years DayClosed
- Mon - Fri8:00 AM - 8:00 PM
- Sat8:00 AM - 5:00 PM
- SunClosed
- New Years DayClosed
- Mon - Fri7:30 AM - 5:00 PM
- Sat7:30 AM - 2:00 PM
- SunClosed
- New Years DayClosed
- Mon - Fri8:00 AM - 5:00 PM
- Sat - SunClosed
- New Years DayClosed
- Mon - Fri5:00 AM - 8:00 PM
- Sat8:00 AM - 5:00 PM
- SunClosed
- New Years DayClosed
- Mon - Fri7:30 AM - 5:30 PM
- Sat - SunClosed