Called Banks and spoke to Mark Mulcahy. I told him on Wednesday that I needed a new truck. He jumped through hoops for me to make my purchase smooth and the truck I've been drooling over (brand new 2021 Canyon AT4) was sitting in my garage on Friday. As always at Banks, it was an awesome experience.

Professional, courteous, and go beyond to please their customers!

first oil change and address a leaking tire. Quick and painless

The sales people aren't pushy and the service department is very competent offering easy in and out oil changes/quick service items. They always wash your car and vacuum it also. Best dealership I've ever dealt with.

The staff worked very hard to get us into the vehicle we wanted at the terms we wanted. They were not only professional and considerate but friendly.

Great quick experience. Listened to what we said and executed well. Professional staff and service. Bought an $80K truck in less than 3 hours, pretty quick and painless.

Excellent service! Did service in a very timely manner too!

We recently purchased a Canyon AT4 from Banks. The entire experience was great. Kevin Mathis, our sales associate, took great care of us and made himself available whenever we needed to have questions answered or a status on the arrival of the truck. I would definitely do business with Banks and Kevin again

My truck shift cable popped off, and I was able to put it back on so at least I could make it to you folks. They took me right in. I left my truck there and the next day they called me, told me it needed the shift cable. Later that day I picked my truck up. it was covered under warranty even better. Thank you Justin your the best. Thank you to the service department.

Your staff is so friendly and professional.

I had been looking for a trailblazer for about a month. Kendra kept me updated on inventory 100% and was amazing. Andy was amazing to work with once I arrived. I had already been to a couple dealerships and this was the first not to talk down to me and laugh at me. Even though I was upside down they made it work!

I was able to go in and purchase a car that met my needs, the salesperson was very responsive, and helped me get into the truck in 4 hours!

I leased a 2021 Chevrolet Silverado yesterday and I had to leave a review. This has been by far, not only the best dealings I have had with an auto dealer, but also one of the best experiences I have had buying anything. I have had some bad experiences dealing with sales people in the auto industry and I don't know if the further north you go in New Hampshire the better the service but I would advise anyone who is looking to buy a vehicle, skip the dealers in Nashua/Southern NH and come straight to Banks in Concord, because it is definitely worth the drive. I was referred to Banks by a friend. Upon arrival I was introduced to Michael Tierney. He sat down, spoke briefly, then proceeded to grab the two trucks I wanted to look at. When I was done, we agreed to meet up the next day and finalize everything. There was no pressure, I mean ZERO. The next day I went in to speak with Heather David in financial to run my credit and go over options. She asked if I wanted to add end of lease protection I said no and she, without an ounce of pressure or hesitation, said great, let's get you on your way. It was just an absolutely excellent experience. I got the vehicle that I wanted and to top it off Mike gave me a box of premium chocolate to enjoy on the ride home. It may sound like I'm over exaggerating but I'm not. I am honestly just that blown away at how well I was treated at Banks. Go see Michael Tierney, ask for him, if he isn't available, find out when he is available, then book an appointment with him. Then when you are ready to finalize the paperwork ask for Heather David.

Excellent

Seth made it so easy to purchase my new vehicle

Friendly kind very understanding

Good service. Check the old parts and filters to make sure mechanic explains why they have to be changed though.

Very fast and friendly staff no hassle

Once I found the vehicle I wanted, they stopped at nothing to get me in it. They're truly a great group of people to deal with.

We went there with certain expectations due to back and forth phone calls deciding on what we wanted and what would work within our budget. When we arrived, Zach had everything ready and prepared. Nothing changed as far as trade in value and monthly payment on the new car. They treated us kind and fair. It was really an amazing experience.

Always get good service when i go there

Everyone is very professional from the moment that you come in to the moment that you leave

They were great!

I thought Banks Chevrolet was fair with my needs great atmosphere and the sales team and finance department was easy to work with I had a great experience I have always owned Ford products I switched to Chevy and I am very satisfied with my decision thank you banks Chevrolet

I had such a wonderful experience at Banks. Our salesman Zach was so informative and such a nice guy. Any concerns I had ,were quelled by Zach! I love my Buick Encore GX!