Great service from Banks again for my 2016 Silverado - would highly recommend them to anybody

We couldn't be happier with our 2021 Chevy Equinox. Just crossed the 10k miles yesterday. The folks are good to work with, especially our salesman Mark.

Always fast, friendly and efficient. Great communication between service dept and customer. I travel to this dealership from MA because of their superior service and team members.

Mike Valencourt is our dealer, we buy our company trucks and personal trucks through him every time we go here. He is absolutely everything you could want in an excellent salesman. Everybody that I’ve ever dealt with in the service end of things is fantastic also I can’t say enough good things about everybody that we deal with at this company they are all extremely professional courteous and all-around good people .

Sales and service were top notch and probably the best service I’ve ever had when having to deal with a sales person.

We built our truck with what we wanted on it online and then brought that printout in to have our truck built. Tim K helped us from start to finish and explained many things to us that we didn’t know. He kept us informed through the whole process and was always so apologetic that it was taking so long (we know supply chain issues affect everything so we knew it would take a while). We are so happy with our new truck and it is absolutely beautiful; we get compliments on it all the time!

We built our truck with what we wanted on it online and then brought that printout in to have our truck built. Tim K helped us from start to finish and explained many things to us that we didn’t know. He kept us informed through the whole process and was always so apologetic that it was taking so long (we know supply chain issues affect everything so we knew it would take a while). We are so happy with our new truck and it is absolutely beautiful; we get compliments on it all the time!

Experience was very hassle free I figured I would have to wait months for a new truck and the sales rep found one in weeks! I was dreading the paperwork process but they made it speedy and efficient! Will definitely recommend to family and friends!

Good service department. Please give them a thank you, from me.

A always Banks is a Great Dealership and Matt and Jen took great care of me.

They not once pushed me to make a decision. They worked with me on my financials in a very personable manner. I test drove a few trucks and discussed different features through each. This is an excellent dealership who I would recommend to every person!

I always have a great experience when I bring my vehicle in for its regular maintenance. All the staff is very pleasant.

Great service and great people. Everything was done perfectly. Sales people were fantastic to deal with.

My wife and I were looking into leasing. Jasmine met us at the entrance and was happy to explain the basics of leasing . She answered all our questions and made it easy. We ended up leasing an Equinox and we are very satisfied.

Kevin worked with us to get the perfect truck for our needs. This is our second vehicle from Bank’s and we most likely will continue doing business with them.

Seth McCusker was my sales consultant and I had one of the best dealership experiences I have ever had. He was upfront with me and work with me on all aspects of the transaction. I would recommend Seth and Banks Chevrolet Manchester to anyone looking for a new or used vehicle!!!

Banks is a great dealership I will always bring my car there customer service is always great

Banks notified me of the recent call back on my 2013 chevy. They kept me informend while they were working on my vehicle. I was very satisfied with the prompt service

My vehicle was serviced for a major warranty repair. I was grateful for the use of a courtesy vehicle during the one month+ period wait for my vehicle. I appreciated the courtesy extended after I was phoned to bring the courtesy vehicle in for a registration update. Given the long distance required to drive to Banks, the dealership agreed to put gas in the car for me! I appreciated the compromise given the work week and distance to get the vehicle back to Concord. I must say the one reason we continue to do business with Banks is because of the intentional and courteous SERVICE, whether it be in--person or over the phone. Please keep it up.

Excellent service. Had oil changed and tires rotated. Though I purchased this vehicle from Hubert Vester in Wilson North Carolina while at my winter home, Banks staff treated me with same customer service as they do with my vehicles I have purchased from Banks. I especially appreciated having the mini-detailing done on the vehicle so when I left there my car was all up to date on service and sparkling clean inside & Out. I would highly recommend Banks for any purchase or service needs.

Took my Tahoe in for oil change and tire rotation. Excellent customer service! The drive-up service area and the service reps made everything so easy. Comfortable & clean waiting area with Wifi and a little cafe was very nice too. I especially appreciated having my car detailed as well free of charge (washed and vacuumed windows washed and the dash was dusted as well). This is an extra touch that I get at Banks - that I do not get at my other Chevrolet Dearlership (Hubert Vester in Wilson, NC at my winter home).

We dropped off our truck for repair and it was done quickly. The work was good and the service department personnel were polite.

Flexible walk-in service with a great waiting room with free coffee and and wifi. The snack bar was a solid option too. Finally, they even vacuumed my vehicle for free 😊

Positive results from the service department. Banks treats you fairly and treats you with respect. The only thing negative is the response that Cadillac will not do anything about the rear liftgate drain tube issue. While this is a manufactuing defect from Cadillac it would be nice if the dealership would go one step further and make an attempt to offer a solution of their own.

This is the second time I've bought a vehicle at Banks Chevrolet. They are always professional and even when I was debating whether or not trading was the right choice at this time, they did not pressure me to buy.