Steve Gard in the service department is top notch. Kind and always fair. It keeps me coming back!

Steve Gard of the service team is worth the 5 stars and more. He’s always treated me fairly and with kindness. When hiccups happen he makes it right.

Easy and simple experience.

Cant beat the drive-up quick lube at Banks. As a professional with an unpredictable schedule, if I get 3hrs free on a random afternoon, I know I can swing in for a quick service at Banks!

Cant beat the drive-up quick lube at Banks. As a professional with an unpredictable schedule, if I get 3hrs free on a random afternoon, I know I can swing in for a quick service at Banks!

This dealership is by far the best of any dealership in the area. I had been looking for months for the right vehicle just to be disappointed everytime with the poor quality of used vehicles and poor customer service. My father buys all his vehicles from here and referred me to Kyle. Kyle made everything so easy that before I knew it I was driving home the perfect vehicle, got an amazing deal and I was treated like a queen. Thank you Kyle and Banks Auto!

This dealership is by far the best of any dealership in the area. I had been looking for months for the right vehicle just to be disappointed everytime with the poor quality of used vehicles and poor customer service. My father buys all his vehicles from here and referred me to Kyle. Kyle made everything so easy that before I knew it I was driving home the perfect vehicle, got an amazing deal and I was treated like a queen. Thank you Kyle and Banks Auto!

My Husband and I were in the market for a truck for myself. We had seen a Red Sierra Denali that matched his current truck. It had all of the features I wanted and the price was perfect. We worked with Cooper, who I will say did an amazing job getting this deal done remotely as we live about an hour away. The truck we bought did need a part after a recall service was performed. Cooper coordinated bringing the truck back in for repair, gave me a rental and got the truck back to us in no time! Overall, we had a great experience with this dealer and definitely will be back when we are ready to make another vehicle purchase.

My Husband and I were in the market for a truck for myself. We had seen a Red Sierra Denali that matched his current truck. It had all of the features I wanted and the price was perfect. We worked with Cooper, who I will say did an amazing job getting this deal done remotely as we live about an hour away. The truck we bought did need a part after a recall service was performed. Cooper coordinated bringing the truck back in for repair, gave me a rental and got the truck back to us in no time! Overall, we had a great experience with this dealer and definitely will be back when we are ready to make another vehicle purchase.

Best car buying experience, great people, process & facility

I got my oil change and tire rotation done last week and was completed quickly

Always a pleasure

Huge dealership and want to highlight Jacob Kelly from Concord Nh. He was great to work with, constantly followed up answering questions and ultimately gained a sale for a $65k vehicle. I would highly recommend him as he stood out as a great salesman.

Bought my 2024 Silverado 3500HD from Banks in August 2024. Light usage as it is winter and my tow vehicle for a 5th wheel camper. I was notified of a recall for a software update, I called and made an appointment. I also had an issue with the rear tailgate switch sometimes not working and figured while there get the first oil change done even if earlier than required. Showed up at 7:30am, the service department was well organized getting people checked in. Since I was waiting for the truck they told me it might take a few hours for the software update which was fine. It took about 3 hours total which was expected. Even though they did not find anything directly wrong with the tailgate switch just by the explanation they replaced it under warranty. Waiting room was nice, coffee available, and a cafe for other things you might want. This was my first service visit and have no reservations about returning even though they are a 40 minute drive for me. I can recommend Banks sales and service.

Fast service,informative

I experienced professional customer service from James S as he handled my Colorado’s skids install visit. All good before, all good since. Solid.

Banks Chevy was top notch. They took care of me from the time i came through the door till the time i left. I cant thank Nick Tobin enough for all his help in getting me into my dream truck! I will always highly recommend him and the crew at Banks Chevy!

The service center called me when my truck told them it needed to be serviced! I dropped it off the night before, key drop service was easy to understand and I felt confident leaving my truck. It was complete in a timely manner, and I really appreciate the hours they are open since I ended up working late that day!

5-Star Experience at Banks Chevrolet I recently purchased my 2025 Chevy Silverado RST from Banks Chevrolet, and the experience was nothing short of exceptional. After visiting over 15 dealerships and struggling to find the right truck at the right price, Banks Chevrolet proved to be the standout choice. From the moment I walked in, I was treated with respect and professionalism. Tanner, my salesperson, along with the sales managers and the entire team, went above and beyond to help me find the perfect truck. They were determined to ensure I left satisfied but did so without being pushy or trying to force a sale. It was clear they genuinely cared about helping me, not just closing a deal. One thing that really stood out to me was how accommodating the team was. I needed multiple trucks brought out and placed side by side so I could visually compare and understand the differences. They were more than happy to make this happen, and I also had the chance to take them on test drives to ensure I made the right choice. This level of attention and care made all the difference. Communication was another highlight of my experience. Every phone call and email was returned promptly, and follow-ups were consistent and appreciated. Even after purchasing my truck, I’ve had a few questions, and Tanner has been incredibly responsive, often answering my calls almost immediately. Despite being a large dealership, Banks Chevrolet operates with the care and personal touch of a small, family-run business. You can tell this business is run by people who genuinely care about their customers and the service they provide. They offered me an excellent, fair price and executed every detail of my purchase flawlessly. To top it off, the dealership is dog-friendly, which creates an even more welcoming environment. If you’re looking for a dealership that provides exceptional service, outstanding communication, and a stress-free experience, I can’t recommend Banks Chevrolet enough. Tanner and the team were truly on point, and I couldn’t be happier with my new Silverado RST. Thank you ! Eric S

5-Star Experience at Banks Chevrolet I recently purchased my 2025 Chevy Silverado RST from Banks Chevrolet, and the experience was nothing short of exceptional. After visiting over 15 dealerships and struggling to find the right truck at the right price, Banks Chevrolet proved to be the standout choice. From the moment I walked in, I was treated with respect and professionalism. Tanner, my salesperson, along with the sales managers and the entire team, went above and beyond to help me find the perfect truck. They were determined to ensure I left satisfied but did so without being pushy or trying to force a sale. It was clear they genuinely cared about helping me, not just closing a deal. One thing that really stood out to me was how accommodating the team was. I needed multiple trucks brought out and placed side by side so I could visually compare and understand the differences. They were more than happy to make this happen, and I also had the chance to take them on test drives to ensure I made the right choice. This level of attention and care made all the difference. Communication was another highlight of my experience. Every phone call and email was returned promptly, and follow-ups were consistent and appreciated. Even after purchasing my truck, I’ve had a few questions, and Tanner has been incredibly responsive, often answering my calls almost immediately. Despite being a large dealership, Banks Chevrolet operates with the care and personal touch of a small, family-run business. You can tell this business is run by people who genuinely care about their customers and the service they provide. They offered me an excellent, fair price and executed every detail of my purchase flawlessly. To top it off, the dealership is dog-friendly, which creates an even more welcoming environment. If you’re looking for a dealership that provides exceptional service, outstanding communication, and a stress-free experience, I can’t recommend Banks Chevrolet enough. Tanner and the team were truly on point, and I couldn’t be happier with my new Silverado RST. Thank you!

Good service . Great people would recommend … love the truck

Good service .. great people would recommend to anyone looking for good service .always a pleasant experience

Very pleasant and knowledgeable. The service writer that I had was amazing and very helpful in everything that I needed to get done on my 23 Silverado

Great communication between the service department. I was given a loaner vehicle and my car was done exactly as I was originally told.

Very professional and so helpful!