Customer Testimonials
Beautiful and newer facility that is easily accessed. I just had my inspection sticker done here now that I have a new to me Chevy. I plan on using this dealership for service and warranty work that might crop up. Be aware, if you drive an EV, you might have to wait a bit for an appointment as they have only one or two dedicated EV techs. This isn't a knock, just a point of information. There's even a Nadeau's sub shop in there!
Very hospitable. Any question asked, they were more than happy to either tell us or show us the answer.
Excellent service as always. I purchased my Buick enclave in 2015 from banks. All service has been maintained by them. They will keep you informed of future needs as well as repairs that need to be completed in a timely manner. Staff is polite and responsive. Shuttle service is available if needed. Consistent reliable service at banks.
My whole experience with Banks Has been extraordinary. From sales to service, I always feel like family. My vehicle is nine years old and they are happy to do the maintenance with extra care. They keep me informed about the progress, and my options of the service. Thank You
Tim is the only person in the state I’ll buy a vehicle from. He’s honest, knowledgeable, and truly goes the extra mile—he even stayed late with me until 8:30 PM to make sure everything was taken care of.
What an amazing team to work with! They were always available when I had questions and more than willing to answer them all. They gave us multiple options when I requested more available trucks. I would recommend them every time!!
I can’t say enough about the team at Banks they were amazing! They answered all my questions and even said if I have questions down the road don’t hesitate to call that is great service right there! We love the truck! They helped us find the right fit for us with giving us multiple options and never got frustrated with me asking for different options. I’d recommend them every time!!
Awesome experience. I was in and out in no time. My sales guy was awesome. Didn’t feed me any BS. Definitely buy another new truck from them again.
What a nice facility, and beautiful shop and showroom and cafe. Staff is very knowledge able in every department, sales service and parts and body shop
Nice facility and excellent staff!!!
Great experience buying my truck, everything went great. I would highly recommend Banks to my family and friends.
Very professional and friendly staff. You'll always feel welcome and the waiting area is very relaxing and comfortable.
Flawless. Magnificent. Fun.
Very happy with Seth my sales person.Banks facility very professional.Nice cafe for lunch and all people I encountered were very pleasant
Would recommend for purchasing a vehicle but not service department. Had a 7:30 am appointment, informed scheduler I would wait for oil change. Was first to arrive, I was not finished until 10:30 am. Seems there were many scheduled at same time. No one kept me informed and representative was not courteous.
Chris Berner was amazing! Patient and kind he answered all my questions. Highly recommend.
I couldn't be happier with my 2024 Yukon AT4. Kacper was a great sales person and extremely helpfull. John J Driscoll
Everyone was very nice. Hanna knows her stuff. She listened to what I wanted, my price range, and sold me the car I was hoping to buy. I had our other vehicle serviced at Banks and they are crazy busy, but always very helpful. I love my car. Thanks
Greg put me in contact with an excellent salesperson. Brianna was professional, courteous, and honest in all stages of my purchase.
Very good sales person. Answered all our questions. Listened to what we were looking for and gave us options. Helped all the way thru the sale.
Great experience buying a new truck! All Staff was friendly and made the buying process easy, quick and headache free. Sales person took his time showing us all the features our new truck had to offer after we purchased. Would defiantly return to Banks for our next vehicle and would also refer friend and family to them.
Great experience buying a new truck! All Staff was friendly and made the buying process easy, quick and headache free. Sales person took his time showing us all the features our new truck had to offer after we purchased. Would defiantly return to Banks for our next vehicle and would also refer friend and family to them.
We brought our 1st brand new GMC truck and we are loving it, our sale man was excellent and the whole team was great, they have us great service, and we was in and out in no time, also the have a. Great Cafe that's served excellent food thank you again Bank Chevrolet Cadillac. Thank you again for all your help and finding us our brand new truck!
We brought our 1st brand new GMC truck and we are loving it, our sale man was excellent and the whole team was great, they have us great service, and we was in and out in no time, also the have a. Great Cafe that's served excellent food thank you again Bank Chevrolet Cadillac. Thank you again for all your help and finding us our brand new truck!
Service team is great to work with, they always get the job done right and get you in and out quickly.
I recently purchased a 2020 2500 HD AT4 it needed a few maintenance and warranty issues. It was the easiest I have ever dealt with a dealer, smooth from getting a loner car from them keeping in contact with me throughout the whole process
Great service appointment. In and out. No issues at all. Got a call when it was done.
Our experience was top notch especially dealing with sales person Kacper Migalski. He walked us through the process; let us test drive two vehicles. He offered a very fair price on a trade-in. It was the most seamless process in our car buying life and I highly recommend this dealership to everyone.
I just had a wonderful experience getting my new car. I'm in love with the car, and it was too good to pass up. From Camie who I texted with first, Sal the manager was polite and friendly, Nick Hanna was great to work with. Financing, I want to say his name was Adam (I'm sorry, I'm not great at remembering!) went to bat for me. Great deal, and left with my new car, Griselda! When it FINALLY comes to buying another car, I will absolutely come back to Banks!
We had such a great experience from start to finish. Our sales person, Kevin Mathis was knowledgeable, personable and efficient. He made the experience easy. We also appreciated Kevin’s manager and the finance manager was great!!! making a major purchase with people who are professionals in the true sense of the word is everything. I recommend buying your vehicle here and please ask for Kevin. We drove 1 hour 15 minutes each way and well worth it. I love my Yukon Denali !
Great service nice waiting room, didn’t take one , phone call when completed and quick check out
Always outstanding service with excellent personnel. Comfortable waiting area with great coffee!!! Having your auto washed and vacuumed is a nice perk.
Outstanding service department. Always pleasant personnel. Comfortable waiting area (great coffee). And a plus is the car also getting a wash and a vacuuming.
Nick Gagnon made our purchase very simple. He was very professional and knowledgeable about our 25 Yukon.
I found the right truck for me with much help from the Internet sales lady and From the sales agent
From the moment I first walked in, your reception staff was so friendly & pleasant! My salesman, Seth McCusker was fabulous to work with right from the very first minute we met & throughout the entire process of purchasing my brand new car. Such a stress free, efficient & smooth process. Highly recommend Banks!
Easy to work with and painless experience. Love my new truck.
Kevin Mathis was fantastic to work with. He was (and still is post sale) very attentive and responsive and even has followed up with me on a few items already. We did our negotiating over text and emails and only came in to the dealership (from Maine) for the purchase. I would recommend people reading this ask for Kevin by name when considering a purchase at Banks! Thank you, Kevin!
Coming from another dealership with a less than desirable experience, BANKS was amazing. The people were warm, welcoming and friendly. The whole experience was one of my best with buying a car. You have me for life!
The process was very smooth and did not take up a lot of our time. The staff was very helpful and knowledgeable about the vehicles that we test drove. Overall excellent experience and would highly recommend to anyone looking to purchase or lease a new or used vehicle.
Excellent service, everyone was kind and did not feel rushed. Great waiting area, quiet and plenty of comfortable seating.
Excellent service, great waiting area.
Sales team was excellent even the staff who greeted us were great. I told one of the sales team Keith, that your dealership really has it together and seems very professional. Jeremy the sales manager also spoke to us and he too was very professional and accurate. I liked the banks GM CHEVROLET dealership in Concord NH so much I purchased my vehicle there even though I live almost an hour away. All the people there where very professional and pleasant. The truck was spotless already but they even washed and waxed it for us before we picked it up. ... Read More Google - May 27, 2025
Tim was awesome in helping me get a new to me Chevy 2500. Can’t wait to see where it takes me.
Tim was awesome with helping me get my new to me Chevy 2500. Can’t wait to see where it takes me.
We stopped in for a test drive and drove several vehicles. Tim was helpful and connected us up with the one that we really wanted. We walked away signing a contract and came back the next day to pick up a new car. Thank you, Banks and thank you, Tim for a great car buying experience.
They did a great job! They kept in touch with me and let me know what was going on the entire time. Excellent work and great communication!
The service is excellent from the time you check in to when you pick your vehicle up..
I would highly recommend Banks Chevrolet for your next car purchase. Their staff were amazing and so knowledgeable. I LOVE my new car and couldn’t have asked for a better experience!
Kevin Mathis was fantastic to work with. He was (and still is post sale) very attentive and responsive and even has followed up with me on a few items already. We did our negotiating over text and emails and only came in (from Maine) on the sale of purchase. I would recommend people reading this ask for Kevin by name when considering a purchase at Banks! Thank you, Kevin!
Excellent experience. Jordan Cote is a phenomenal salesman! He got me into my new truck quick and with zero hassle. Immediate and reliable communication; and knew exactly what I was paying before walking through the doors 11/10 would recommend
Matt was extremely helpful with the purchase of our 2025 Suburban. Would recommend for purchase
Love my new car!
We really liked working with Tim. We stopped in to take a look and get info and we left leaving a deposit. Tim worked at our pace, with no hard sell, got us into several cars where we had interest and ultimately helped us to decide to proceed. I will definitely say I am happy Bank's customer!
Best auto purchase experience ever! From my first visit to the delivery of my new 2025 Denali Ultimate 2500 every interaction was positive. Nicholas Gagnon was terrific to work with. No pressure, they were more concerned the vehicle was right for me than in making a sale. I would strongly recommend giving these folks a try on your next purchase, you won’t be disappointed! Thanks Nicholas!
great experience very Happy
I am delighted with my experience in dealing with Bank Chevrolet in Concord, NH. The sales process I experienced was concise and easy to understand. It was simple without haggling or games. Tanner Chamberlin worked very hard to secure the vehicle I wanted, even having it transhipped from another Chevrolet location. He also arranged to get the spray-on bead liner applied within a day after the trans ship. He did an excellent job expediting my ability to take delivery of the exact vehicle I wanted.
Recently purchased Chevy Silverado LTZ at Banks. Was a very good experience. My trade in was valued lower than other dealerships but great price on truck I wanted made the deal worth it . Low pressure . Very good communication with Tanner in sales. 2 sales managers on 2 different days came over to welcome me to the dealership . Things like that matter to me. Recommend Banks Chevrolet for selection price and communication .
Phenomenal experience! Had a terrible experience a few days prior at a different manufacturer dealership so I was skeptical. 180 degree difference. Nick Gagnon was fantastic, explained Eve and the deal I got my truck was amazing. Thanks again!
Modesto was THE most helpful salesman ever. my fiance and i walked in with an idea of what we wanted for a new family car and he took us through all the options until we found THE one. my fiance can’t wait to go back and buy a truck from modesto, absolutely fantastic!
Modesto was THE most helpful salesman ever. my fiance and i walked in with an idea of what we wanted for a new family car and he took us through all the options until we found THE one. my fiance can’t wait to go back and buy a truck from modesto, absolutely fantastic!
Not thrilled with treatment from the Service Department. Got the run around on part of the requested service.
I recently purchased a Yukon Denali from Banks Chevrolet-Cadillac and am thrilled to share my outstanding experience with the team. The process was seamless and enjoyable from start to finish.
Nick Hanna provided exceptional service, guiding me through every detail of the Yukon Denali with thorough knowledge and enthusiasm. Their professionalism and genuine care for customer satisfaction made a significant difference in my buying journey.
I am delighted with my Yukon Denali and am grateful for the fantastic service at Banks Chevrolet-Cadillac.
I highly recommend this dealership to anyone in the market for a new vehicle.
Thank you once again ... Read More Google - May 14, 2025
I had a great salesperson. He responded to every inquiry I made, both pre-sale and once I ordered the vehicle. I found him exceptionally knowledgeable in both the features of the vehicle and the accessories offered. He assisted me in selecting the right vehicle; he did not push me to make a decision.
Best car dealership purchase experience I have ever had! Nicholas Gagnon was a professional and so great to work with on this purchase and I could not be happier with my 2025 Denali Ultimate 2500!! Thank you!
No pushy salesman, nice smooth experience. Highly recommend this dealership to anyone interested in a new/used vehicle
Always a great experience at Banks.
Way a dealership should be polite no pushing following you around hurrying you through the process
Had a great experience. What i liked was able to walk around the lot and nobody came out to hound me. I like that better than having someone chasing me around. My only thing I would say is the car being detailed it was done kind of fast and was ok but not totally clean. It was acceptable but not the best job. I bought a 2023 GMC Acadia Denali. Ty Steve Landry
This was the easiest purchase ever thanks to our outstanding Sales Rep Gary Craven! The pricing was very reasonable and he got us into exactly what we wanted.
We really didn't think we would be getting a new vehicle same day because we had looked online at what was available, however, Tim Katsigiannis met us as we got out of our car and after asking us what we were looking for and doing some research, he found a vehicle that met our needs and we wound up with a new vehicle same day!
Excellent experience as always
I have been purchasing vehicles from BANKS CEVROLET for Many Years and this time around was my Best Experience yet, Seth was the exceptional, and a GREAT asset to BANKS CHEVROLET.
I purchased my 2024 Silverado last summer and the deal went through perfectly. This week i brought the truck in for my first free oil change. The service went very well and additionally they washed and vacuumed the truck. Not many dealers do that. I will continue to have Banks service the vehicle and when i am ready for another new Silverado, I will buy it there.
Bought my car in December the day before Christmas Eve and it was the best car shopping experience I’ve ever had. My family purchased there vehicle a month before me and with the fantastic review they gave I thought I’d check it out. Banks truly is a customer value dealership. They work with you and for you. I left with a beautiful car thanks to Matt and the team at banks. Now they are all I recommend when asked about car purchases
Bought my car in December the day before Christmas Eve and it was the best car shopping experience I’ve ever had. My family purchased there vehicle a month before me and with the fantastic review they gave I thought I’d check it out. Banks truly is a customer value dealership. They work with you and for you. I left with a beautiful car thanks to Matt and the team at banks. Now they are all I recommend when asked about car purchases
Brought my GMC Canyon in for service and was met with very polite gentleman and was told where to go. Justin T. took my info and advised me how long it would take, and they performed the work in record time. I purchased 2 vehicles from Alex Thibodeau because of the way we were treated. For a mega dealer, they treat you like a small town dealer, which is what I look for. From Justin to Alex to Joe Collie and the entire staff, I have been very happy.
Mike Tierney sold me a 2021 gmc sierra. He was such a joy to be around and very professional. I was in and out, stress free. The dealership was a lovely expirence
Mike Tierney sold me a gmc sierra. I was in and out, super simple, everyone was nice. It was such a lovely experience.
did an outstanding job on my 2016 Chevy 2500 hd WT as they always have
Banks was helpful from start to finish. I walked in only wanting to test drive on my first visit, and was allowed to do just that. I did not feel pushed or coerced in any way. Nick & Jeremy were upfront about their pricing, and how things would go should I choose to come back (I did) and that went a long way. I would not hesitate to recommend Banks to friends or family going forward.
Did everything perfectly. Even delivered the vehicle. Excellent to work with. Easiest process ever. I would recommend them to anyone in or out of the area. Go buy from this dealership. You won't be disappointed!
Friendly people and great customer service. Also have a large selection of.vehicles. Also love their Cafe and waiting room.
Easiest car buying experience I ever had. Would buy again should I need a car. Our salesman Matt handled everything pre and post sale.
Excellent servicy
Purchased my 2024 gmc2500hd Denali from Banks Great experience. I brought my truck in for routine maintenance and a small warranty concern. They went above and beyond to take great care of me and my vehicle . Thank you For the. Great service
Purchased my 2024 gmc2500hd Denali from Banks Great experience. I brought my truck in for routine maintenance and a small warranty concern. They went above and beyond to take great care of me and my vehicle . Thank you For the. Great service
Everyone at banks auto are the best. Tanner was awesome. He explained everything in a way that was very easy to understand. I will definitely be returning when I am in need for my next vehicle. Thank you to everyone at banks.
Gary was very helpful found the pickup truck I wanted at a good price that work for me
Overall, a very good service experience. The advisor was very helpful and explained what was going to be performed with an expected time and cost. Keep me informed during the process.
Overall a very good service experience. Advisor was very helpful and explained what was going to performed with an expected time and cost. Keep me informed during the process.